Common questions about axles, weldments, custom manufacturing & overseas orders
问：义和车桥能否按照客户图纸生产车桥与底盘焊接结构件？
A: Yes. Supported by our provincial-level R&D center and Physico-Chemical Center, we provide full-service OEM & ODM custom production. Our engineers evaluate drawings, material requirements and tolerances before formal quotation.
答：可以。依托省级研发中心与理化检测中心，我们提供完整OEM/ODM定制服务。工程师会评估图纸、材料及公差要求，之后出具正式报价。
问：工厂拥有哪些质量认证？
A: We are certified with IATF 16949. Our factory is honored as National Green Factory and Shandong Manufacturing Single-Champion Enterprise. Products follow mainstream commercial-vehicle international standards.
答：我们具备IATF 16949体系认证，工厂为国家绿色工厂、山东制造业单项冠军企业，产品符合国际主流商用车行业标准。
问：标准车桥和定制焊接件的起订量是多少？
A: Standard series axles support flexible MOQ. For custom weldments for agricultural machinery & aerial work platforms, MOQ will be confirmed after drawing review.
答：标准系列车桥起订量灵活；农机、高空作业平台类定制焊接件，起订量在图纸评审后确认。
问：出口订单常规生产交期多久？
A: Standard products: 25-35 working days. Customized items start timing after drawing confirmation and deposit received.
答：标准产品：25-35个工作日；定制产品交期，自图纸确认、收到定金后开始计算。
问：海外客户可选择哪些付款条款？
A: T/T is our regular term: 30% deposit for production, balance against B/L copy. L/C can be discussed for large-volume projects.
答：常规为电汇T/T：30%生产定金，尾款凭提单副本结算；大额项目可协商信用证L/C。
问：车桥与焊接结构件主要采用什么原材料？
A: For axles: 45#, 40Cr, 42CrMo alloy steel. For welded structural parts: Q235, Q355 carbon steel. We can switch materials as per your technical specifications.
答：车桥使用45#、40Cr、42CrMo合金钢；焊接件使用Q235、Q355碳钢；可完全按照客户技术规格更换材料。
问：出货前能否提供检验报告和尺寸检测文件？
A: Yes. Equipped with complete testing lab facilities, we carry out full-range pre-shipment inspection. Test & inspection documents can be provided upon your request.
答：可以。我们拥有全套理化实验室检测设备，出货执行全项目检验，可按需提供检测、检验报告。
问：出口海运采用什么包装？
A: Export-worthy seaworthy wooden cases or heavy-duty steel frames, to prevent collision & rust damage in long-distance sea transportation.
答：采用适航出口木箱或者重型钢架包装，避免长途海运磕碰、锈蚀损伤。
问：除转向车桥之外，你们是否供应EPB制动钳？
A: Yes. We develop and produce matching EPB brake calipers for light-duty and heavy-duty commercial vehicles.
答：是的，我们开发生产适配轻、重型商用车的EPB制动钳产品。
问：出口产品可以提供哪些售后支持？
A: We supply continuous technical consultation. For quality defects caused by our manufacturing, we will negotiate proper solutions together with overseas partners.
答：提供持续技术咨询服务；如果属于我方制造导致的质量缺陷，将与海外客户协商妥善解决方案。
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